Privacy Policy
Last updated: January 1, 2025
1. Introduction
NeuroStride ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and social media advertising services.
2. Information We Collect
2.1 Information You Provide
- Contact information (name, email, phone number, address)
- Business information (company name, website, industry)
- Marketing preferences and target audience criteria
- Payment and billing information
- Communications with our support team
2.2 Information We Collect Automatically
- Website usage data and analytics
- Device information and IP addresses
- Cookies and similar tracking technologies
- Campaign performance metrics
2.3 Lead Data
In the course of providing lead generation services, we collect and process information about potential customers, including contact details, demographic information, and behavioral data from advertising platforms.
3. How We Use Your Information
We use the collected information to:
- Provide and improve our lead generation services
- Create and manage advertising campaigns
- Process payments and manage accounts
- Communicate with you about our services
- Analyze and optimize campaign performance
- Comply with legal obligations
- Protect against fraud and security threats
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist in providing our services
- Advertising Platforms: Facebook, Google, LinkedIn, and other platforms for campaign execution
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell personal information to third parties for their marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Secure data centers and infrastructure
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Lead data is typically retained for 24 months unless otherwise specified in your service agreement.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your information
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze website usage. You can control cookie preferences through your browser settings.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes through our website or other communication channels.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Privacy Officer
Oscar Rodriguez
NeuroStride
1603 N Midkiff Rd Apt 120
Midland, TX 79701-2119
Email: [email protected]
Phone: +1 (973) 472-2405